Zowie

AI for customer service: instant help, fewer clicks, happy customers.

PaidCustomer Support

1Who It's For

Zowie is for businesses, especially e-commerce, aiming for fast, excellent customer service. It helps companies boost satisfaction, cut support costs, and scale easily. Zowie transforms customer interactions, freeing human teams for complex work.

2What You Get

You get AI agents instantly resolving most customer requests, from simple queries to complex tasks. This ensures faster responses and full solutions, leading to higher happiness and loyalty. Businesses benefit from reduced costs, quicker service, and effortless support scaling.

3How It Works

Zowie's AI agents communicate across chat, email, and social media in over 175 languages. It uses advanced AI to understand and resolve complex issues completely. The system learns your brand's tone, integrates with existing tools, and provides accurate, consistent help with full control.

1🤖 Core AI Automation

Intelligently automates customer conversations across all channels and languages, maintaining brand voice.

Delivers personalized customer experiences and significantly increases ticket resolution rates daily.

Automates and resolves intricate issues from start to finish using advanced technologies like Zowie X2 and Decision Engine.

2🔗 Seamless Integration & Reach

Engages with customers across various platforms including chat, email, phone, and social media.

Integrates smoothly with current customer service platforms for precise and accurate responses.

Communicates effortlessly with global customers in their native languages.

3🔒 Enterprise-Grade Trust & Control

Ensures data safety with enterprise-level protection, compliant with GDPR and SOC 2 standards.

Provides human-like AI interactions with the precision of a top agent, strictly following established workflows.

Offers complete oversight into AI actions, allowing monitoring, adjustments, and clear reporting.

Access to a dedicated team of experts to assist in successful AI adoption.

1Automating Core E-commerce Customer Support Inquiries

E-commerce businesses face a deluge of repetitive customer questions regarding orders, returns, and shipping, which strains support teams and slows response times. Zowie's AI agent automates these common inquiries across all channels, providing instant, accurate resolutions and significantly boosting operational efficiency and customer satisfaction.

2Boosting Sales by Identifying and Acting on Buying Intent

Many businesses miss potential sales opportunities during customer service interactions because agents lack the tools to detect and act on buying signals in real-time. Zowie's AI agent intelligently identifies buying intent within conversations, enabling proactive engagement and conversion, leading to a substantial increase in sales revenue.

3Enhancing Agent Productivity and Resolving Complex Issues

Human support agents often get bogged down by routine inquiries and managing multiple communication channels, preventing them from focusing on high-value and complex customer problems. Zowie's AI Inbox and advanced resolution capabilities automate simple tasks and streamline workflows, allowing human agents to handle more intricate issues and deliver personalized experiences more efficiently.

4Expanding Global Customer Service with Multilingual Automation

Companies with an international customer base struggle to provide consistent, timely support in diverse languages across various channels, hindering global scaling and customer loyalty. Zowie's AI agent offers seamless, on-brand communication in 175 languages across all platforms, enabling businesses to effortlessly expand their customer support operations worldwide while reducing costs and improving global customer experience.

Specifications

Pricing

Paid