Lyro AI

You receive Lyro, an AI agent that delivers human-like, brand-aligned answers to common and complex queries, with a high resolution rate. The system also includes Live Chat, a Help Desk for team efficiency, and "Flows" to boost customer conversions.

Lyro AI automatically learns from your existing FAQs and website content, requiring no coding. It answers questions instantly in over 45 languages. If a question is too complex, it transfers it seamlessly to a human agent. You can test and update its knowledge using a Playground.

Provides an intuitive real-time chat solution for direct customer communication.

Centralizes all customer interactions in one place for team collaboration.

Tracks website visitors in real-time to proactively engage them.

Helps identify and qualify potential leads through chat interactions.

Organizes and manages customer inquiries efficiently through a structured ticketing process.

Consolidates interactions from various communication channels into a single view.

Transforms chaotic support environments into organized, efficient operations.

Allows for deep integration with existing systems to build tailored customer service solutions.

Creates automated sequences to guide customers, win leads, and streamline operations.

Designs workflows specifically to increase customer conversion rates.

Mimics the role of a Sales Development Representative to optimize customer interactions.

Connects with popular e-commerce platforms like Shopify and WordPress.

Links with major messaging platforms such as WhatsApp, Instagram, and Messenger.

Allows easy integration with over 120 external tools and existing tech stacks.

Online businesses often miss sales opportunities due to delayed customer engagement and inefficient lead qualification processes. Tidio's Lyro AI, integrated with Live Chat and Flows, proactively answers product questions, offers personalized recommendations, and qualifies leads instantly, leading to increased conversion rates and substantial sales growth.

Expanding businesses face challenges in offering consistent, round-the-clock support in multiple languages to diverse customer bases. Lyro AI fluently communicates in over 45 languages and operates 24/7, enabling companies to provide immediate, localized assistance globally without scaling up large, dedicated multilingual teams, ultimately enhancing international customer satisfaction.

Customers prefer self-service, but outdated or difficult-to-navigate knowledge bases often force them to contact support. Lyro AI draws upon existing content like FAQs, help articles, and product pages to deliver instant, precise answers, significantly increasing self-service resolution rates and empowering customers to find solutions independently.